Factory reset

Troubleshooting

Factory reset your PlayCube

Is your cube acting up? A factory reset puts it back to good as new. Follow these steps, or watch the full video.

Step 01

First, notice the resetting button at the bottom of the cube.

Step 02

Hold that down for around two to three seconds.

Step 03

Then hold on the top of the cube until it lights up and eventually shows a little diamond shape.

Please note: you need to keep holding the back button during the process.

Step 04

From there, tap continuously to the right (when the cube is facing you) until you see a check.

Please note: you need to keep holding the back button during the process.

Step 05

This will launch the resetting process. You will have to wait.

Step 06

As you can see now, the resetting process is completely done and we can see the smiley face.

Step 07

The final step, after seeing the smiley face, is to click on the reset button again.

Step 08

And voilà, your cube is good as new! Please select your language.

Our team is happy to help.