One new PlayCard every month, picked by you. Here's how to choose next month's card, and what to do if you need to pause, cancel, or change your plan.
A new card every monthDelivered free, for as long as you're subscribed.
Free shipping, alwaysNo surprise costs on any subscription delivery.
Track it in the appSee badges, progress, and your next order right in Tokidos.
How to choose your card for next month
Cards not selected before your next order date will simply be skipped, so it only takes a minute in the app to pick what your child gets next.
1
Open the Tokidos app
From the PlayRoom home screen, tap the "Manage Subscription(s)" button.
2
Find your subscription
On the Subscriptions screen, locate your active subscription (it shows your frequency, price, and next order date), then tap "Choose My Cards".
3
Browse and select a card
Scroll through the card grid and tap the one you want your child to receive next. A green checkmark shows it's selected; tap it again to change your mind. Cards already marked "Owned" have already been received.
4
Confirm your selection
Once you're happy with your pick, tap "Confirm Selection" at the bottom of the screen.
5
You're all set
Back on the Subscriptions screen, your next order date and chosen card are now shown under "Next Order". We'll also email you a reminder about a week before it ships, in case you want to change it again.
Need to pause, cancel, or change your plan?
This part isn't self-serve, and that's on purpose
In the app, you can choose which card ships next. Pausing, cancelling, or changing your billing plan (monthly vs. prepaid) isn't something you can do yourself from your account, though. Our team handles these changes directly, so please contact us and we'll take care of it before your next order.
This gives us a chance to double-check the details with you and make sure nothing gets missed, especially around billing.
Good to know: if you prepaid for a full year, we're not able to offer partial refunds if you cancel partway through. Happy to explain more when you reach out.
